We strive to process and ship orders promptly within 24-48 hours of placement.

Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package through our delivery partner's website.

Once an order is placed, we take 1–3 business days to process it. During the week, most orders are processed within 1 business day. If you place an order on Friday evening or over the weekend, processing may take a little longer.

After processing, your order will be shipped. Delivery takes an average of 8–12 business days.

We aim to make the ordering and delivery process as smooth and simple as possible for our customers. If you have any questions or concerns, please don’t hesitate to contact our customer service team. Below you’ll find a step-by-step explanation of how your order will be processed and delivered.

Yes, we ship to all states across the U.S., including Alaska and Hawaii. No matter where you’re located, we’ll make sure your order reaches you safely. Please note that delivery times may vary slightly depending on your location.

Yes, you can change or cancel your order — but only before it has shipped.

We usually process and ship orders in the evening, so please reach out as soon as possible with your request.

Contact us at info@rosabellafashion.com and include your order number and the change/cancellation you’d like to make.

Yes, as long as your order hasn’t been shipped yet. Please email us immediately with your updated address at info@rosabellafashion.com.

We accept returns within 30 days of delivery as long as the items are unworn, unwashed, and in their original packaging. To start a return, simply contact us at info@rosabellafashion.com with your order number and reason for return.

Email our support team at info@rosabellafashion.com and include your order number, item(s) you want to return or exchange, and the reason. We’ll reply with detailed instructions.

Yes! If the item is still in stock, we’ll happily exchange it. Please contact us as soon as possible before returning your item.

We’re so sorry for the inconvenience! Please contact us within 7 days of receiving your order at info@rosabellafashion.com with photos of the issue, and we’ll send you a replacement or refund.

Once we receive your returned item, please allow 5–10 business days for your refund to appear on your original payment method.